FAQs
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at jaibramhanibags@gmail.com
Jai Bramhani Bags
Shipping Policy :
Worldwide Shipping | Prepaid Orders Only
Customer Support :
Email – jaibramhanibags@gmail.com | WhatsApp – +91 9284923988
1. Do you offer worldwide shipping?
Yes, we offer worldwide shipping for both wholesale and retail orders. We ship to most countries across the globe.
2. Is Cash on Delivery (COD) available?
No. All orders are Prepaid Only. We do not offer Cash on Delivery (COD) for domestic or international shipments.
3. What payment methods do you accept?
We accept secure online payments through credit cards, debit cards, net banking, UPI, and other internationally supported payment gateways.
4. How long does it take to process an order?
Order processing usually takes 1 - 2 business days for retail orders and 2 - 4 business days for wholesale orders, depending on product availability and order quantity.
5. How long does international delivery take?
International delivery timelines vary by destination and courier service. On average:
- Express Shipping: 5–10 business days
- Standard Shipping: 10–20 business days
Please note that delays may occur due to customs clearance or unforeseen circumstances.
6. How are shipping charges calculated?
Shipping charges are calculated based on:
- Destination country
- Package weight and size
- Shipping method selected
The final shipping cost will be displayed at checkout before payment.
7. Will I have to pay customs duties or import taxes?
Yes. Customs duties, import taxes, or local charges (if applicable) are the responsibility of the buyer. These charges are not included in the product or shipping price.
8. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number via email or WhatsApp to monitor your shipment.
9. Can I modify or cancel my order after payment?
Once an order is confirmed and processed, it cannot be modified or canceled. Please review your order details carefully before completing payment.
10. What if my order is delayed?
While we strive to deliver on time, delays may occur due to customs, courier issues, or international regulations. We will assist you with tracking and updates, but we are not responsible for delays beyond our control.
11. What happens if my package is returned or undelivered?
If a package is returned due to an incorrect address, failed delivery attempts, or refusal to pay customs duties, reshipping charges will apply. Refunds are not guaranteed in such cases.
12. Do you accept wholesale bulk orders internationally?
Yes, we accept international wholesale orders. For bulk pricing, minimum order quantity (MOQ), and shipping details, please contact us before placing an order.
13. Are your products insured during shipping?
Insurance coverage depends on the courier service selected. If insurance is available, it will be mentioned during checkout or order confirmation.
14. How can I contact customer support?
You can contact our customer support team via email or WhatsApp. Our support hours and contact details are available on the Contact Us page.
If the order has already shipped, we would be unable to stop the package